Careers

Your Drive starts here!

If you’re crazy passionate about cars, if hard work is your fuel & determination is what drives you, then we’re looking for you.

Pursue your passion for auto industry with us and grow as much and as fast as you can. We encourage innovative thinking coupled with proactive approach. At Shivam Autozone, it is all about team work in an energetic and cheerful environment.

Come, Live the change with us!

1

Opportunities

Duties and Responsibilities

  • Figure out customer’s needs by patiently listening, keenly understanding and asking necessary questions.
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles.
  • Effectively close sales
  • Ensure that customer understands everything with regards to the vehicle’s operating features, paperwork and warranty
  • Establish and maintain follow-up system, which encourages repeat business cum referrals
  • Report to the sales manager with regards to reviews, analyses , objectives, and planned activities
  • Participates in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and plan more effectively to improve sales.

Skills

  • Good Interpersonal and customer service skills.
  • Excellent problem solving and organization skills.
  • Self-motivated and flexible to work with negligible supervision.
  • Firm work attitude.

Experience

  • Preferably 1 Year of Automobile Experience. Freshers can also apply.

Qualification

  • Minimum Graduation or Diploma

Duties and Responsibilities

  • Figure out customer’s needs by patiently listening, keenly understanding and asking necessary questions
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles
  • Effectively close sales
  • Ensure that customer understands everything with regards to the vehicle’s operating features, paperwork and warranty
  • Establish and maintain follow-up system, which encourages repeat business cum referrals
  • Report to the sales manager with regards to reviews, analyses , objectives, and planned activities
  • Participates in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and plan more effectively to improve sales.

Skills

  • Good Interpersonal and customer service skills.
  • Excellent problem solving and organization skills.
  • Self-motivated and flexible to work with negligible supervision.
  • Firm work attitude.

Experience

  • Preferably 1 Year of Automobile Experience. Freshers can also apply.

Qualification

  • Minimum Graduation or Diploma

Duties and Responsibilities

  • Duties and Responsibilities:
  • Figure out customers' needs by listening and asking questions
  • Perform walk-around with new and old customers and demonstrate features of suitable vehicles
  • Effectively close sales
  • Ensure that customers understand the vehicle’s operating features, paperwork and warranty
  • Establish and maintain follow-up system, which encourages repeat business cum referrals
  • Report to the sales manager regarding reviews, analyses , objectives, and planned activities
  • Participate in sales meetings and training provided by the dealership and manufacturers
  • Review sales statistics and plan more effectively to improve sales.

Skills

  • Good communication, writing and customer service skills.
  • Excellent problem solving and organization skills.
  • Self-motivated and flexible to work with negligible supervision.
  • Firm work attitude

Experience

  • Preferably 1 Year of Automobile Experience

Qualification

  • Minimum Graduate or Diploma

Duties and Responsibilities

  • Planning and Procuring Events.
  • Executing Events as per guidelines.
  • Generating Quality Leads.
  • Co-ordinations with Vendors, Parent Company and Internal Teams.

Skills

  • Good communication, writing and customer service skills.
  • Excellent problem solving and organization skills.
  • Self-motivated and flexible to work with negligible supervision.
  • Firm work attitude.

Experience

  • 1-3 Years

Qualification

  • Preferably Graduate

Duties and Responsibilities

  • DUTIES AND RESPONSIBILITIES:

  • Ensure that the Customer data is being captured.
  • Assisting & engaging the customer while he/she is at the Navigation Portal.
  • Ensure that all customers are attended without any delay.
  • Greeting the customer, both at the time of arrival and departure.
  • Ensure that all queries of the customers have been addressed.
  • Basic understanding of all MSIL products & offerings so that they can clear any doubts of customers.
  • Should access the feedback, resolve & escalate any issues if required.
  • Should be well versed with all MSIL policies (Schemes/Offers etc.)
  • Ensure that customer requirements are met and excellent services are provided.
  • Ability to handle heavy workloads and take on added responsibilities if required.
  • If customer is with kids, ensure kids are engaged in activities like puzzle etc.

Skills

  • Knowledge about products.
  • Knowledge of allied business and overall dealership functioning would be an added advantage.
  • Good Communication skills & fluency in English is required.
  • Good Interpersonal skills are an integral part of the role.
  • Should be very patient and should possess good listening and understanding skills.
  • Good networking within dealership (GM/SM/TL/DSE)

Experience

  • Females preferably with 1 year of experience in Auto / Service/ Hospitality Industry.

Qualification

  • Any Graduate

Duties and Responsibilities

  • Identifying and establishing contact with potential corporates and customers proactively.
  • Maintaining contact with new and existing corporates to promote all vehicle models.
  • Responding to sales inquiries from new and existing corporates as well as customers.
  • Attending all company Sales & marketing events.
  • Maintaining the company’s contact database with accurate activity details.
  • Producing daily sales reports.
  • Providing feedback of potential customers and members to enhance product functioning and the service delivery.
  • Ensuring effective internal communication within the Sales and across the company.

Skills

  • Proven ability to drive sales and generate new business.
  • Relevant industry experience ideally gained from competitor business.
  • Confident and experienced negotiator able to drive revenue.
  • Ambitious and driven personality with a hunger for success.

Experience

  • Preferably 2 Years of Automobile Experience

Qualification

  • Minimum Graduate or Diploma

Duties and Responsibilities

  • As a marketing executive, you'll need to:
  • Manage and coordinate for all marketing, advertising and promotional activities including Digital promotions.
  • Conduct market research to determine ongoing trends, campaigns, competition promotion strategy and to generate fresh marketing ideas.
  • Develop and implement marketing plans, launches, events and projects for new and existing products.
  • Expand and develop marketing platforms.
  • Track the conversions and manage the productivity of the marketing campaigns.
  • Monitor, review and report on all marketing activity and results.
  • Manage and deliver the marketing campaigns with in the allocated budgets.
  • Create marketing presentations, liaise with media, advertising agency, vendors and channel partners.
  • Collaborate with the sales function and monitor industries best practice.

Skills

  • Good communication, writing and customer service skills.
  • Excellent problem solving and organization skills.
  • Self-motivated and flexible to work with negligible supervision.
  • Firm work attitude.

Experience

  • 1-3 Years

Qualification

  • Preferably Graduate

Duties and Responsibilities

  • Serve Customer by providing Vehicle service due information.
  • Resolve Vehicle or service problems by clarifying the customer’s complaints.
  • Determining the cause of problem; Selecting and explaining the best solution to solve the problem.
  • Expediting correction or adjustment, following up to ensure resolution.
  • Report to the Customer care manager with regards to reviews, analyses, objectives, and planned activities.
  • Maintaining Details & Records of Customers in the software.

Skills

  • Superior Written and Verbal Communication Skills.
  • Basic Computer Literacy, Microsoft Office.
  • Documentation Skills, Listening Phone Skills, Resolving Conflict, Analyzing information & Multi-tasking.
  • Self-motivated and flexible to work with negligible supervision.
  • Firm work attitude.

Experience

  • Preferably 1 Year of Automobile Experience. Freshers can also apply.

Qualification

  • Minimum HSC

Duties and Responsibilities

  • Attending customers, opening job card on Tablet as per discussion with customers.
  • Vehicle tracking & providing timely updates to the customers.
  • Vehicle Delivery with clear & precise invoice along with detailed explanation.
  • Job Card closing & preparing invoice
  • Briefing Customers on the New Service Experience, Explaining services & after delivery app facilities on call.
  • Technical coordination with regards to repairs along with customer coordination explaining him the technicalities prior to service.
  • Ensure vehicle cleanliness & protection through application of protective covers like fender cover, seat cover etc.
  • Provide Road Test along the customer during receiving and delivery.
  • Provide clear cost estimate and update customer if any changes.
  • Collecting payments & depositing it to the cashier.
  • Taking Instant Feedback from the customer at the time of delivery.
  • Escorting customer to the vehicle.
  • Post Service follow up with the customers on the 3rd Day .
  • Take all necessary actions to resolve customer complaints within 48 hours.

Skills

  • Superior Written and Verbal Communication Skills.
  • Efficient Product Knowledge.
  • Should be very patient and should possess good listening and understanding skills.
  • Documentation Skills, Good Listening Skills, Resolving Conflict, Analyzing information & Multi-tasking.
  • Self-motivated and flexible to work with negligible supervision.

Experience

  • Minimum 2 Years of Experience in Automobile Dealership as Service Advisor

Qualification

  • Diploma in Automobile or Mechanical Engineering
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